Satisfaction ratings

We're very proud of the service that we offer, which is why we're the only estate agency in Ireland to employ a Customer Experience Manager who surveys our buyers and sellers nationwide. The results are fed back to our office managers and their teams, where they use the information to continually improve service levels. Our latest 2009 results show that:

were satisfied or very satisfied with the level of contact they received throughout the sales process

felt that Sherry FitzGerald had more potential buyers than other agents

were satisfied or very satisfied with the level of advice given throughout the sales process

were very impressed with their Sherry FitzGerald agent

felt that our agent did everything possible to maximise the price achieved for their property

of our sellers felt that we met or exceeded their expectations

of our buyers felt that we met or exceeded their expectations