New Homes Development Account Manager

Organisation

Sherry FitzGerald

Description

Sherry FitzGerald Ltd are currently recruiting a New Homes Development Account Manager in our Galway office.

The responsibilities & skill set required for the role of New Homes Development Account Manager are listed below:

Role & Responsibilities:

  • Contribute to the overall New Homes’ sales targets and business goals by being dedicated to the successful project management of New Homes’ schemes.
  • Manage the business relationship relevant to the development schemes you are responsible for, e.g. work with various New Homes’ clients, including developers; financial institutions and investment companies.
  • Project manage multiple, new home developments at different stages in the pipeline, including all the marketing needs and sales process requirements.
  • Play a role in new business pitches, which may include preparing for and giving presentations to potential clients and investors.
  • Focus on growing and developing business opportunities, by providing an excellent service to clients by delivering a seamless sales management process from start to finish of each project.
  • Act as the key interface between the development and Sherry FitzGerald, identifying and understanding the client’s needs and providing solutions.
  • Organise and lead account reviews, provide substantial information relating to sales plans and reports, effectively communicate with all departments to resolve any issues.
  • Agree a reporting template and frequency of updates as part of initial contracting arrangements.
  • Seek feedback and review from each client group to ensure they are satisfied with the Sherry FitzGerald New Homes service provided for their developments.
  • Liaise with New Homes’ clients in relation to agreeing terms of engagement including fees and the valuing/pricing of properties.
  • Responsible for the efficient, smooth running and compliance of the sales process from launch through to completion for the assigned New Homes schemes.
  • Responsible for all aspects of the sales process – including preparation of floor plans, co-ordination of brochures and adverts, bringing transactions through from booking to contract signing to the closure of the sale.
  • Ensure your sales goals & KPIs are on track; regularly monitored and achieved.
  • Maintain regular contact with the developments’ client and their solicitor to ensure they are always kept up-to-date regarding the rate of sales, contract signing, cancellations, closings, etc.
  • Responsible for the marketing and launches of new home developments as assigned.  
  • Ensure that there are sufficient site staff available and that they are adequately equipped to support your scheme launches.
  • Communicate on a regular basis, ensuring the Sales team are fully informed of progress in relation to the New Homes schemes you are responsible for.
  • Ensure that the Sales Manager and Sales team are up-to-date in relation to the activities & progress of the New Homes property schemes you are responsible for.
  • Seek advice and guidance from the Sales Manager to continually improve performance.
  • Ensure compliance throughout all dealings and correspondence, maintaining files continuously so they are up-to-date and easily accessible by others if required.
  • Identify opportunities for referring business to other branches or Group companies, e.g. Sherry FitzGerald Financial Services, sharing information that can increase business opportunities.
  • Support the New Homes team in the day-to-day running of the department.
  • Coach & develop sales support staff to help them provide excellent support to the team.
  • Demonstrate the Company Values with the New Homes team and throughout all your dealings with internal colleagues.
  • Make sure all New Homes correspondence is accurate and appropriate and applicant database is held confidentially and is up-to-date.
  • Deal with complaints in an effective manner and take on board any learnings from the complaints.

Skills:

Leader Behaviours

  • Planning and organisational skills
  • Excellent time management
  • Strong account management and relationship building skills.
  • Excellent communication and presentation skills
  • Deliver on your individual performance objectives while supporting team members
  • Manage and embed change effectively
  • Innovative thinking
  • Ability to resolve conflict in the workplace
  • Maintain professional and ethical standards at all times
  • Highly motivated to achieve success

Functional Capabilities

  • Proven track record of working in a business and sales environment, preferably in the area of key accounts
  • Excellent project management skills
  • Maintain the highest standards of customer care
  • Ability to implement business plans and objectives
  • Ability to implement and adherence to systems, processes and procedures
  • Ability to predict problems and put in place corrective measures to minimise impact
  • Ability to deal with complaints
  • Advanced computer skills with expert knowledge of Microsoft Office particularly Excel and PowerPoint
  • Good understanding of online systems and web analytics
  • Business development and networking skills
  • Knowledge of property market and RPS would be an advantage. PRSA property licence is preferable.

Contact

To apply, please email your CV and cover letter in confidence to cv@sherryfitz.ie

Closing Date

December 4th 2017