Sources of Data
In addition to the information we receive directly from you, we also receive or obtain information relating to you from employees of Sherry FitzGerald Group companies, but this is only where you have given your consent to do so.
What personal data do we collect when providing a financial service to you?
If you choose to register with us for, or otherwise use, one or more of our financial services, we may need you to provide us with personal data to allow us to provide that service, including:
a) your name and contact details, including your address and telephone number;
b) information which you provide for the purpose of entering into a contract with us;
c) personal data relating to you in connection with our ongoing relationship with you, based on the services which we are providing to you;
d) information which we are required to collect to carry out money laundering and identity checks and to comply with legal obligations;
e) where necessary information relating to your financial means, such as documentary proof of funds;
f) where necessary information relating to your health
g) any other personal information you have provided directly to us.
Special Categories of personal data
If we collect any special categories of personal data, we will ensure that we will obtain your explicit consent before doing so.
We will request your consent before collecting or processing your data where we are required to do so under the terms of current Data Protection Legislation. If you are not happy to grant your consent, our ability to provide information or services or to provide access to online services may be restricted.
How do we use your personal data?
Your personal data may be used by us, our group companies or by third party service providers acting on our behalf for the purposes of:
a) liaising with you prior to your decision as to whether to engage us to provide financial services on your behalf,
b) to respond to any questions or queries that you send to us;
c) carrying on activities on your behalf or in respect of obtaining a mortgage or life assurance product
d) carrying out research which may be required to analyse trends in the financial services market in Ireland;
e) complying with legal obligations imposed on us e.g. requirement under the Consumer Protection Code;
f) to help prevent and detect fraud or loss;
g) to provide you with information on other relevant services available to you from each of our Group companies;
h) sending you industry related newsletters and information; and
i) carrying out customer satisfaction surveys and sending you promotional materials, subject to any preference that you express. You can opt out of receiving promotional materials from us at any time updating your preferences/unsubscribe on the communication received.
The legal basis on which we collect, process and transfer your information in the manner described above are:
- the performance of our contract with you;
- to take steps at your request prior to entering into a contract with you;
- our legitimate interests in conducting our business in a responsible and commercially prudent manner. We will not process your personal data for these purposes if to do so would constitute an unwarranted interference with your own interests, rights and freedoms;
- to comply with our legal and regulatory obligations
Sharing of Personal Data
We may disclose your personal data to third party recipients in connection with the above purposes, including:
- to third parties who we engage to provide services to us, such as lending institutions and life assurance companies
- to competent regulatory authorities and bodies as requested or required by law
The third parties that we pass your personal data to are listed in our Terms of Business which are available on request.
Sherry FitzGerald Financial Services do not share any data with other Sherry FitzGerald Group companies.
If you hold insurance against a liability that may be incurred by you against a third party, where for whatever reason you cannot be found or your become insolvent, or the court finds it just and equitable to so order, then your rights under the contract will be transferred to and vest in the third party even though they are not a party to the contract of insurance. The third party has a right to recover from the insurer the amount of any loss suffered by them. Where the third party reasonably believes that you as policyholder have incurred a liability the third party will be entitled to seek and obtain information from the insurer or from any other person who is able to provide it concerning:
- the existence of the insurance contract,
- who the insurer is,
- the terms of the contract, and
- whether the insurer has informed the insured person that the insurer intends to refuse liability under the contract